{ "name": "New Trustpilot reviews to Google Sheets and Slack (Apify Trustpilot Reviews)", "nodes": [ { "parameters": { "content": "## New Trustpilot reviews to Google Sheets and Slack\n\nEvery morning this workflow collects the reviews posted since the last run for a list of companies on Trustpilot, appends them to a Google Sheet and posts one summary message to Slack.\n\n### How it works\n1. **Get new reviews** runs the Apify actor `arcadium/trustpilot-reviews` (Trustpilot Reviews Scraper by Arcadium Data) in only-new mode: it remembers delivered reviews under `stateKey`, so each run returns only reviews of the last 7 days (`dateFrom`) that it has not delivered before. Repeats are free.\n2. **Reviews to rows** keeps review rows and picks the columns.\n3. **Append to Google Sheets** writes one row per review.\n4. **Slack summary** builds one message (counts per company, newest 1-2 star reviews) and **Post to Slack** sends it. No new reviews, no message.\n\n### Set up\n1. Install or enable the Apify node (`@apify/n8n-nodes-apify`) and add an **Apify API** credential.\n2. Edit `companies` in **Get new reviews** (domains or Trustpilot review page URLs). Keep `stateKey` stable.\n3. Create a sheet tab **Reviews** with this header row: `reviewId | date | company | rating | title | text | companyReply | verified | language | edited | url | scrapedAt`. Then add Google Sheets and Slack credentials; set the channel.\n4. Execute once (the first run writes the last 7 days of reviews), then activate.\n\n### Cost\n$0.00052 per review on the Free Apify plan at the time of writing; repeats are not charged. The node caps a run at $0.50.", "height": 860, "width": 480 }, "id": "7a1e3c40-1b02-0000-4000-8000-000000000010", "name": "Sticky Note", "type": "n8n-nodes-base.stickyNote", "typeVersion": 1, "position": [-520, -340] }, { "parameters": { "rule": { "interval": [ { "field": "days", "triggerAtHour": 7 } ] } }, "id": "7a1e3c40-1b02-0000-4000-8000-000000000001", "name": "Every morning", "type": "n8n-nodes-base.scheduleTrigger", "typeVersion": 1.2, "position": [0, 160] }, { "parameters": { "resource": "Actors", "operation": "Run actor and get dataset", "actorId": "arcadium~trustpilot-reviews", "actorInputMode": "json", "customBody": "{\n \"companies\": [\n \"www.bestbuy.com\",\n \"www.newegg.com\"\n ],\n \"maxReviewsPerCompany\": 100,\n \"sort\": \"recency\",\n \"dateFrom\": \"7 days\",\n \"onlyNewReviews\": true,\n \"stateKey\": \"n8n-new-reviews\",\n \"markEdited\": true,\n \"includeCompanyInfo\": false,\n \"includeCoverageRows\": false,\n \"includeErrorRows\": true\n}", "timeout": 3600, "memory": 1024, "maxTotalChargeUsd": 0.5, "build": "", "authentication": "apifyApi" }, "id": "7a1e3c40-1b02-0000-4000-8000-000000000002", "name": "Get new reviews", "type": "@apify/n8n-nodes-apify.apify", "typeVersion": 2, "position": [240, 160], "credentials": { "apifyApi": { "id": "REPLACE_WITH_YOUR_APIFY_CREDENTIAL_ID", "name": "Apify account" } } }, { "parameters": { "jsCode": "// Keep review rows only. Company, coverage and error rows have their own rowType.\n// In only-new mode every review arrives once; a review edited in the last 7 days comes back with changeType 'edited'.\nconst out = [];\nfor (const item of $input.all()) {\n const r = item.json;\n if (r.rowType !== 'review' || !r.reviewId) continue;\n out.push({\n json: {\n reviewId: r.reviewId,\n date: r.date,\n company: r.productName,\n rating: r.ratingOverall,\n title: r.title ?? '',\n text: r.text ?? '',\n companyReply: r.vendorResponse ?? '',\n verified: r.reviewerVerified === true,\n language: r.language ?? '',\n edited: r.extras?.changeType === 'edited',\n url: r.reviewUrl ?? r.productUrl ?? '',\n scrapedAt: r.scrapedAt,\n },\n });\n}\nreturn out;" }, "id": "7a1e3c40-1b02-0000-4000-8000-000000000003", "name": "Reviews to rows", "type": "n8n-nodes-base.code", "typeVersion": 2, "position": [480, 160] }, { "parameters": { "authentication": "oAuth2", "resource": "sheet", "operation": "append", "documentId": { "__rl": true, "value": "https://docs.google.com/spreadsheets/d/REPLACE_WITH_YOUR_SPREADSHEET_ID/edit", "mode": "url" }, "sheetName": { "__rl": true, "value": "Reviews", "mode": "name" }, "columns": { "mappingMode": "autoMapInputData", "value": {}, "matchingColumns": [], "schema": [] }, "options": {} }, "id": "7a1e3c40-1b02-0000-4000-8000-000000000004", "name": "Append to Google Sheets", "type": "n8n-nodes-base.googleSheets", "typeVersion": 4.5, "position": [720, 60], "credentials": { "googleSheetsOAuth2Api": { "id": "REPLACE_WITH_YOUR_GOOGLE_SHEETS_CREDENTIAL_ID", "name": "Google Sheets account" } } }, { "parameters": { "jsCode": "// One Slack message per run: counts per company and star, then the newest low-star reviews.\n// Nothing is posted when the run found no new reviews (this node then gets no items).\nconst rows = $input.all().map((i) => i.json);\nif (rows.length === 0) return [];\nconst MAX_LISTED = 10;\nconst byCompany = {};\nfor (const r of rows) {\n const c = (byCompany[r.company] ??= { total: 0, low: 0 });\n c.total++;\n if (Number(r.rating) <= 2) c.low++;\n}\nconst lines = Object.entries(byCompany).map(\n ([name, c]) => `*${name}*: ${c.total} new review${c.total === 1 ? '' : 's'}, ${c.low} with 1-2 stars`,\n);\nconst low = rows.filter((r) => Number(r.rating) <= 2).slice(0, MAX_LISTED);\nfor (const r of low) {\n const snippet = `${r.title ? `${r.title} - ` : ''}${r.text}`.slice(0, 300);\n lines.push(`${'★'.repeat(Number(r.rating))} ${r.company} (${r.date})${r.edited ? ' [edited]' : ''}\\n>${snippet}\\n${r.url}`);\n}\nreturn [{ json: { text: `New Trustpilot reviews\\n${lines.join('\\n')}` } }];" }, "id": "7a1e3c40-1b02-0000-4000-8000-000000000005", "name": "Slack summary", "type": "n8n-nodes-base.code", "typeVersion": 2, "position": [720, 260] }, { "parameters": { "authentication": "accessToken", "resource": "message", "operation": "post", "select": "channel", "channelId": { "__rl": true, "value": "#reviews", "mode": "name" }, "messageType": "text", "text": "={{ $json.text }}", "otherOptions": {} }, "id": "7a1e3c40-1b02-0000-4000-8000-000000000006", "name": "Post to Slack", "type": "n8n-nodes-base.slack", "typeVersion": 2.2, "position": [960, 260], "credentials": { "slackApi": { "id": "REPLACE_WITH_YOUR_SLACK_CREDENTIAL_ID", "name": "Slack account" } } } ], "connections": { "Every morning": { "main": [ [ { "node": "Get new reviews", "type": "main", "index": 0 } ] ] }, "Get new reviews": { "main": [ [ { "node": "Reviews to rows", "type": "main", "index": 0 } ] ] }, "Reviews to rows": { "main": [ [ { "node": "Append to Google Sheets", "type": "main", "index": 0 }, { "node": "Slack summary", "type": "main", "index": 0 } ] ] }, "Slack summary": { "main": [ [ { "node": "Post to Slack", "type": "main", "index": 0 } ] ] } }, "settings": { "executionOrder": "v1" }, "pinData": {}, "meta": { "templateCredsSetupCompleted": false } }