Arcadium Data Scrapers
Home / Actors / Hotel Reviews Scraper

Hotel Reviews Scraper

Give it a hotel name or its Tripadvisor, Booking.com, Google Hotels, Agoda and Trip.com links and it returns what guests say on every site in one dataset: one row per review with the rating on one 1-5 scale (the original kept), text, date and hotel reply, plus a free summary row per hotel with each site's rating, review counts and category scores compared with the city. $4.50 per 1,000 reviews on the free plan, less on paid plans; you pay only for rows you get.

$4.50 per 1,000 reviews on the Free plan, down to $0.80 on higher plans

Why this actor

Drop-in input

Drop-in input. A startUrls input written for maxcopell/tripadvisor-reviews, voyager/booking-reviews-scraper or compass/google-maps-reviews-scraper works as it is, with their caps and date filters (maxItemsPerQuery, maxReviewsPerHotel, maxReviews, lastReviewDate, cutoffDate, reviewsStartDate, reviewRatings, reviewsLanguages).

As stated in the actor’s README. The full list of accepted input names is on the Store page.

What you get

FieldWhat it holds
platformtripadvisor, booking, googlehotels, agoda or tripcom.
reviewId, dateThe site's own ID and the review date.
title, textTripadvisor text; Booking gives pros and cons as well, and text joins them.
ratingOverallNormalized to 1 to 5.
extras.rawRating, extras.rawScaleThe original rating and its scale (5 for Tripadvisor and Google, 10 for Booking, Agoda and Trip.com). Booking's raw score is also in extras.score10.
extras.tripType / extras.travelerTypeTraveler type as each site names it.
vendorResponse, language, helpfulVotesWhen the site provides them.
countryBooking, Agoda and Trip.com rows: the reviewer's country as a two-letter code.

Rating scales

Tripadvisor rates 1 to 5 and is kept as is. Booking scores 1 to 10, and ratingOverall is the score divided by two. The raw score always stays in extras. The star filter treats a Booking review as its score divided by two, rounded half up.

Summary row

rowType: "hotel-summary" per hotel (not charged):

Sample row (from the README example; long text shortened, lists cut to two items):

{
  "platform": "booking",
  "reviewId": "Booking___c6397d1e2a854aa3",
  "productName": "The Savoy",
  "date": "2026-09-30",
  "title": "Wonderful stay",
  "pros": "Staff and location.",
  "cons": "Breakfast queue.",
  "ratingOverall": 4.5,
  "language": "en",
  "country": "US",
  "extras": {
    "rawRating": 9,
    "rawScale": 10,
    "score10": 9,
    "travelerType": "COUPLES"
  }
}

Price

Live Apify price on 2026-10-31, per 1,000 rows, by Apify plan. You pay only for rows delivered; error and summary rows marked free in the README cost nothing. Plus $0.001 per GB of memory when a run starts.

Per 1,000FreeBronzeSilverGoldPlatinumDiamond
Review (main)$4.50$1.75$1.35$0.80$0.80$0.80

Run it from code or an AI agent

Actor ID arcadium/hotel-reputation. Set APIFY_TOKEN to your Apify API token. The input below is the actor’s prefilled example; see the guide for every field.

curl
curl -X POST "https://api.apify.com/v2/acts/arcadium~hotel-reputation/run-sync-get-dataset-items" \
  -H "Authorization: Bearer $APIFY_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{"hotels":[{"name":"The Savoy London","bookingUrl":"https://www.booking.com/hotel/gb/the-savoy.html"}],"maxReviewsPerSource":20}'
JavaScript
// npm install apify-client
import { ApifyClient } from 'apify-client';

const client = new ApifyClient({ token: process.env.APIFY_TOKEN });
const run = await client.actor('arcadium/hotel-reputation').call({
  "hotels": [
    {
      "name": "The Savoy London",
      "bookingUrl": "https://www.booking.com/hotel/gb/the-savoy.html"
    }
  ],
  "maxReviewsPerSource": 20
});
const { items } = await client.dataset(run.defaultDatasetId).listItems();
console.log(items);
Python
# pip install apify-client
import os
from apify_client import ApifyClient

client = ApifyClient(os.environ["APIFY_TOKEN"])
run = client.actor("arcadium/hotel-reputation").call(run_input={
    "hotels": [{
        "name": "The Savoy London",
        "bookingUrl": "https://www.booking.com/hotel/gb/the-savoy.html",
    }],
    "maxReviewsPerSource": 20,
})
items = client.dataset(run["defaultDatasetId"]).list_items().items
print(items)
MCP
{
  "mcpServers": {
    "apify": {
      "url": "https://mcp.apify.com/?tools=arcadium/hotel-reputation",
      "headers": {
        "Authorization": "Bearer <APIFY_TOKEN>"
      }
    }
  }
}
LangChain
# pip install langchain-apify   (reads APIFY_API_TOKEN from the environment)
from langchain_apify import ApifyActorsTool

tool = ApifyActorsTool("arcadium/hotel-reputation")
rows = tool.invoke({"run_input": {
    "hotels": [{
        "name": "The Savoy London",
        "bookingUrl": "https://www.booking.com/hotel/gb/the-savoy.html",
    }],
    "maxReviewsPerSource": 20,
}})
# or give `tool` to an agent: create_react_agent(llm, [tool])
LlamaIndex
# pip install llama-index-readers-apify
import os
from llama_index.core import Document, VectorStoreIndex
from llama_index.readers.apify import ApifyActor

reader = ApifyActor(os.environ["APIFY_TOKEN"])
documents = reader.load_data(
    actor_id="arcadium/hotel-reputation",
    run_input={
        "hotels": [{
            "name": "The Savoy London",
            "bookingUrl": "https://www.booking.com/hotel/gb/the-savoy.html",
        }],
        "maxReviewsPerSource": 20,
    },
    dataset_mapping_function=lambda item: Document(text=str(item.get("text") or ""), metadata={"url": item.get("url")}),
)
index = VectorStoreIndex.from_documents(documents)
CrewAI
# pip install crewai crewai-tools langchain-apify   (reads APIFY_API_TOKEN from the environment)
from crewai import Agent
from crewai_tools import ApifyActorsTool

tool = ApifyActorsTool(actor_name="arcadium/hotel-reputation")
researcher = Agent(
    role="Research analyst",
    goal="Answer with data collected by the tool",
    backstory="Uses public web data.",
    tools=[tool],
)
n8n
{
  "nodes": [
    {
      "name": "Run arcadium/hotel-reputation",
      "type": "n8n-nodes-base.httpRequest",
      "typeVersion": 4,
      "position": [
        0,
        0
      ],
      "parameters": {
        "method": "POST",
        "url": "https://api.apify.com/v2/acts/arcadium~hotel-reputation/run-sync-get-dataset-items",
        "authentication": "genericCredentialType",
        "genericAuthType": "httpHeaderAuth",
        "sendBody": true,
        "specifyBody": "json",
        "jsonBody": "{\"hotels\":[{\"name\":\"The Savoy London\",\"bookingUrl\":\"https://www.booking.com/hotel/gb/the-savoy.html\"}],\"maxReviewsPerSource\":20}",
        "options": {
          "timeout": 300000
        }
      }
    }
  ],
  "connections": {}
}
Google Sheets
// Extensions > Apps Script. Store your token once: Project Settings > Script properties > APIFY_TOKEN.
function importLastRun() {
  const token = PropertiesService.getScriptProperties().getProperty('APIFY_TOKEN');
  const url = 'https://api.apify.com/v2/acts/arcadium~hotel-reputation/runs/last/dataset/items?status=SUCCEEDED&clean=true&format=json';
  const res = UrlFetchApp.fetch(url, { headers: { Authorization: 'Bearer ' + token } });
  const rows = JSON.parse(res.getContentText());
  if (!rows.length) return;
  const keys = Object.keys(rows[0]);
  const values = rows.map((r) => keys.map((k) => (typeof r[k] === 'object' ? JSON.stringify(r[k]) : r[k])));
  const sheet = SpreadsheetApp.getActiveSheet();
  sheet.clearContents();
  sheet.getRange(1, 1, 1, keys.length).setValues([keys]);
  sheet.getRange(2, 1, values.length, keys.length).setValues(values);
}

Limitations

FAQ

Can I get only new reviews since my last run? Yes. Turn on onlyNewReviews and keep the same stateKey.

Why did my hotel get no Booking, Agoda or Trip.com reviews? These sites are read only when you give their link or id for that hotel (no name search). Google Hotels needs a link or searchGoogleByName.

Something looks wrong in the output. Who do I tell? Open an issue on the actor page with the run link.

Related actors

Agoda and Trip.com Reviews Scraper

Agoda and Trip.com hotel reviews for hotel links or IDs: score, original text, English translation, traveler type, hotel reply; $5.40 per 1,000 Agoda reviews.

$5.40 per 1,000 Agoda reviews on the Free plan, down to $2.70 on higher plans

Booking.com Reviews Scraper

Booking.com hotel reviews for hotel URLs: score, liked and disliked text, hotel reply, reviewer country, traveler type, stay details; $1.80 per 1,000 reviews.

$1.80 per 1,000 reviews on the Free plan, down to $0.81 on higher plans

Capterra Reviews Scraper

Capterra reviews for product URLs: rating, pros, cons, text, reviewer role, industry and company size, incentivized flag; $1.79 per 1,000 reviews.

$1.79 per 1,000 reviews on the Free plan, down to $1.16 on higher plans

Google Hotel Reviews Scraper

Google hotel reviews for hotel links or names: rating, text, translation, date, trip type, room/service/location scores, owner reply; $0.54 per 1,000 reviews.

$0.54 per 1,000 reviews on the Free plan, down to $0.27 on higher plans

Google Hotels Scraper

Google Hotels prices for a city or hotel and your dates, $4.49 per 1,000 hotels; zerobreak/google-hotels-scraper input works as is.

$4.49 per 1,000 hotel rows on the Free plan, down to $2.69 on higher plans

Review Monitor

New 1-2★ reviews, rating drift, owner-reply rate and review velocity per watched business, app or SaaS product since your last run; $12 per 1,000 checks.

$12.00 per 1,000 entities checked